Quality Assurance

At MPSC, quality assurance is more than just a process; it is a core value within the company. Our Quality Plan, the centerpiece of progressive program execution, encompasses all of our processes and approaches to ensure we deliver on time and at the highest quality. The MPSC Quality Plan consists of:

• Quality Targets to ensure deliverables meet the requirements and exceed expectations of the customer.
• Critical Task List (CTL) to define specific and implied tasks and ensure a firm understanding of requirements. The CTL becomes a ‘living’ document that evolves with the contract and the needs of the customer.
• Quality Assurance Plan outlines our approach to ensure that proactive processes and systems are in place to prevent shortfalls in quality.
• Quality Control Plan clearly defines how quality will be measured, tested, and reported for each deliverable, as well as the critical tasks within each deliverable.
• Risk Mitigation Plan to proactively manage and mitigate foreseeable risk and ultimately minimize risk factors.

“It’s all about people” is more than a slogan, it is a well thought approach, designed to bring maximum value to the customer. We take extensive measures to place the right people in the right program and invest in their training and development.

• People Our employees are the foundation of our success. Highly qualified, capable, and successful people are selected to bring expertise to the program. Corporate oversight is an official function that bolsters the corporate partnership by aligning our company with our client.
• Customer We take a deliberate approach to understand the immediate and long-term needs of the customer. We believe that clearly defined deliverables and a strong partnership with the customer are the gateway to excellence.
• Systems At MPSC, we are disciplined in progressive planning and process improvement. Our goal is to continually deliver on time and exceed our customer’s expectations.
• Technology Efficiencies that result from technology are a primary factor in our success. Leaders at all levels, coupled with functional experts, continually strive to leverage technology in ways that maximize employee creativity and focus on the task at hand.
• Value MPSC is committed to providing our customers value added results, in excess of their expectations. We have a record of pleasing our customers and developing relationships that produce superior collective results. We continue to advance our business practices as a means of delivering superior results on behalf of the customer.